TOEFL · 寫作 · 電子郵件 · 校園服務
TOEFL 寫電子郵件:校園服務主題 — 練習題目與寫作策略 2026
校園服務情境是 TOEFL 2026「寫電子郵件」任務中最常出現的題型之一。你可能需要聯絡 IT 技術支援、住宿辦公室、圖書館或大學行政單位,處理影響學生生活的各類問題。本指南提供參考 TOEFL 題型設計的練習題目、附詳細解說的範例信件、寫作策略,以及應避免的常見錯誤。
練習題目參考 TOEFL 題型設計 · 由 LingoLeap 研究團隊編寫
作答時間
約 7 分鐘
評分標準
0–5 分
主題
校園服務
TOEFL 校園服務電子郵件是什麼?
校園服務電子郵件題目要求你寫信給大學某個部門,例如 IT 技術支援、住宿辦公室、圖書館或行政單位,說明一項影響你學生生活的問題或需求。你需要在約 7 分鐘內清楚描述問題、說明其影響,並提出具體的請求。
校園服務電子郵件:概覽
在 TOEFL 2026 寫作部分,「寫電子郵件」任務會提供一個真實情境,要求你在約 7 分鐘內撰寫一封短信。校園服務類題目聚焦於學生需要就問題、請求或疑慮與大學工作人員溝通的情境。
這類題目通常包含三個要素:(1) 清楚描述問題或情況,(2) 說明問題如何影響你或為何重要,(3) 提出具體請求或要求解決方案。你的信件將依據任務完整性、清晰度、語氣和語言準確性,以 0 至 5 分的標準評分。
常見的校園服務收件對象包括 IT 技術支援部門、住宿與宿舍辦公室、大學圖書館、學生事務處,以及設施管理部門。語氣應介於正式至半正式之間,保持有禮貌、清楚且專業的態度。
30 道練習題
以下題目是參考 TOEFL 常見題型設計的練習情境。請在模擬考試的限時條件下練習撰寫電子郵件。點開每道題目,即可查看範例信件回覆。
Slow Wi-Fi in Baker Hall — Room 312
Your dormitory Wi-Fi has been extremely slow every evening for the past two weeks, making it nearly impossible to submit assignments online or join virtual study sessions.
請寫一封電子郵件給the campus IT Help Desk
- Describe the connectivity problem and when it occurs
- Explain how it is affecting your coursework and deadlines
- Request that the IT team investigate and resolve the issue
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Locked Email Account — Urgent Access Needed
You have been locked out of your university email account for two days after several failed login attempts. You rely on this account for all course communication.
請寫一封電子郵件給the campus IT Help Desk
- Explain what happened with your login attempts
- Describe why restoring access is urgent for your studies
- Ask for help resetting or unlocking your account
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Request for SPSS Software License — PSY 301
Your Research Methods course requires SPSS Statistics software, but the university license must be authorized by IT before you can install it on your laptop.
請寫一封電子郵件給the campus IT Help Desk
- State which software you need and for which course
- Explain your deadline and why timely installation matters
- Ask how to obtain the university license
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Broken Projector in Humanities Building Room 204
The ceiling projector in Room 204 of the Humanities Building has not worked for two weeks. Your study group of eight students meets there every Thursday to review presentation slides.
請寫一封電子郵件給the campus IT Help Desk
- Describe the projector malfunction and its location
- Explain how the broken equipment is affecting your study group
- Request a repair or a temporary replacement
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Request for Additional Printing Credits
You have used your entire semester printing quota at the campus computer lab, but final exams are next week and you still need to print research papers and study guides.
請寫一封電子郵件給the campus IT Help Desk
- Explain that your printing quota has run out
- Describe what you still need to print and why
- Request a quota increase and ask how to arrange it
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Broken Heating Unit — Elm Residence Hall, Room 215
The heating unit in your dormitory room has been malfunctioning for a week. The radiator clicks loudly but produces very little heat, and the temperature drops sharply at night.
請寫一封電子郵件給the Housing Office
- Describe the heating problem and how long it has lasted
- Explain how the cold is affecting your sleep and studying
- Request that a maintenance technician be sent to repair it
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Room Change Request Due to Noise Issues
Your roommate frequently has loud visitors late at night, disrupting your sleep and study time. You have already spoken with your roommate and your resident advisor, but the situation has not improved.
請寫一封電子郵件給the Housing Office
- Explain the noise problem and how it disrupts your routine
- Describe the steps you have already taken to resolve it
- Ask about the process for transferring to a different room
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Urgent: Water Leak in Oak Hall Bathroom — Room 108
Water has been dripping from the ceiling of your dormitory bathroom near the shower for four days. The leak is getting worse and the floor is frequently slippery.
請寫一封電子郵件給the Housing Office
- Describe the leak and where exactly it is occurring
- Express your concern about safety and potential mold
- Request an urgent repair
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Broken Desk Chair Replacement — Maple Hall, Room 407
The desk chair provided in your dormitory room has a cracked leg and wobbles dangerously whenever you sit on it. You have been studying on your bed instead, which is causing back pain.
請寫一封電子郵件給the Housing Office
- Describe the damage to the chair
- Explain how it is affecting your ability to study at your desk
- Request a replacement and offer to help with logistics
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Early Move-In Request for Orientation Program
You have been selected for the International Student Orientation Program, which starts two days before the official dormitory move-in date. You need early access to your room.
請寫一封電子郵件給the Housing Office
- Explain the orientation event and its dates
- Describe why commuting from off campus is not practical
- Request permission to move in early and ask about any fees
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Appointment Request — Persistent Symptoms
You have had persistent headaches, a low-grade fever, and fatigue for four days that have not improved with over-the-counter medication. You need to see a campus doctor but have a required lecture every Wednesday morning.
請寫一封電子郵件給the Campus Health Center
- Briefly describe your symptoms and how long you have had them
- Mention your Wednesday morning scheduling conflict
- Ask what appointment times are available this week
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Request for Medical Absence Note — March 5-6
You visited the campus health center on March 5 for flu symptoms and were told to rest for two days. Your biology professor now requires official medical documentation to excuse your absences on March 5 and 6.
請寫一封電子郵件給the Campus Health Center
- Reference your visit date and the diagnosis
- Explain why you need official documentation and the professor's deadline
- Ask how to receive the note (in person or by email)
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Possible Allergy Symptoms — Consultation Request
Since arriving on campus three weeks ago, you have been experiencing frequent sneezing, itchy eyes, and nasal congestion. These symptoms did not occur at your previous home, and you suspect a new environmental allergen.
請寫一封電子郵件給the Campus Health Center
- Describe your symptoms and when they started
- Ask whether the health center offers allergy testing
- Request an appointment at your earliest convenience
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Prescription Refill Assistance — Asthma Medication
You take a daily prescription medication for asthma and have only a one-week supply left. Your regular doctor is in your hometown, several hours away, and you need to arrange a refill on campus.
請寫一封電子郵件給the Campus Health Center
- Explain which medication you need and how much you have left
- Mention that your regular doctor is not local
- Ask whether the health center can process a refill and what to bring
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Inquiry About Mental Health Counseling Services
You have been feeling unusually stressed and anxious this semester because of a heavy course load. You would like to explore the mental health counseling services available on campus.
請寫一封電子郵件給the Campus Health Center
- Briefly explain why you are seeking counseling
- Ask about availability, cost, and whether it is covered by your student health fee
- Request information on how to schedule a first session
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Resume Review Appointment — Summer Internship Applications
You are a second-year marketing student preparing applications for summer internships. Several deadlines are in early April, and you want a career counselor to review your resume before you apply.
請寫一封電子郵件給the Career Services Office
- Explain that you are applying for summer internships
- Mention your application deadline and why a review matters
- Ask how to schedule a resume review appointment
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Seeking Internship Search Guidance — Environmental Science
You are a third-year environmental science major looking for a summer internship, but you are unsure where to find opportunities in your field or whether the university maintains a database of listings.
請寫一封電子郵件給the Career Services Office
- Explain your major and that you are looking for a summer internship
- Ask whether the office has a job board or database for science students
- Request a meeting to discuss search strategies
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Mock Interview Request — Data Analyst Position
You have been invited to interview for a junior data analyst position at a local technology firm next Wednesday. This is your first professional interview, and you would like to do a practice session beforehand.
請寫一封電子郵件給the Career Services Office
- Describe the position and interview date
- Ask whether the office offers mock interview sessions
- Request an appointment before your real interview
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Career Fair Details and Preparation Tips
You have heard the university is hosting a career fair next month but cannot find the details online. You are especially interested in companies in the business and finance sectors.
請寫一封電子郵件給the Career Services Office
- Ask for the date, time, and location of the career fair
- Request a list of participating companies, especially in your field of interest
- Ask for tips or resources on how to prepare
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Cover Letter Help — Academic Research Assistant Application
You are applying for a research assistant position with Professor Williams in the Biology Department. The application requires a cover letter, and you are unsure how to write one for an academic role.
請寫一封電子郵件給the Career Services Office
- Explain the position you are applying for
- Ask for advice on structuring a cover letter for an academic role
- Request an appointment to have a counselor review your draft
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Merit Scholarship — Deadline and Requirements
You are interested in applying for the university merit scholarship but cannot find the deadline or required documents on the website. You would also like to attend an information session if one is available.
請寫一封電子郵件給the Financial Aid Office
- Ask for the application deadline
- Request a list of documents you need to submit
- Ask whether there is an information session you can attend
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Question About Reduced Spring Financial Aid Package
Your financial aid package for the spring semester is significantly lower than what you received in the fall. Your family's financial situation has not changed, and you are worried about covering tuition.
請寫一封電子郵件給the Financial Aid Office
- Ask why your aid amount was reduced
- Explain that your family's financial situation has not improved
- Ask whether there is an appeals process
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Work-Study Program — Eligibility and Application
You would like to join the university work-study program to help cover your living expenses. You are a full-time sophomore available to work up to fifteen hours per week.
請寫一封電子郵件給the Financial Aid Office
- Express your interest in the work-study program
- Ask about eligibility requirements and available positions
- Request details on how to apply
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Request for Tuition Installment Payment Plan
An unexpected family expense means you cannot pay your full tuition by the April 15 deadline. You have heard the university offers monthly installment plans and would like to enroll in one.
請寫一封電子郵件給the Financial Aid Office
- Explain that you cannot pay the full balance by the deadline
- Ask about available payment plan options and any associated fees
- Request guidance on how to enroll
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Emergency Financial Assistance Inquiry
A recent family medical emergency has placed an unexpected financial burden on your household, and you cannot afford your textbooks and course supplies this semester.
請寫一封電子郵件給the Financial Aid Office
- Briefly explain the nature of your financial hardship
- Ask about emergency grants or short-term loan programs
- Request a meeting with a financial aid counselor
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Room Reservation for Photography Club — Weekly Meetings
You are the president of the Photography Club and need to reserve a room with audio-visual equipment for weekly meetings next semester. Your group meets every Tuesday evening and has 15 to 20 members.
請寫一封電子郵件給the Student Affairs Office
- Describe your club, meeting schedule, and expected attendance
- Ask about the procedure for recurring room reservations
- Mention your need for a projector and screen
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Funding Request for End-of-Year Cultural Festival
The International Student Association is planning an end-of-year cultural festival on May 10 with an expected attendance of 200 to 300 people. You need approximately $800 for food, decorations, and a sound system rental.
請寫一封電子郵件給the Student Affairs Office
- Describe the event and its expected attendance
- Explain how the event benefits the campus community
- Request financial support and ask how to submit a formal application
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Concern About Reduced Evening Shuttle Service
The campus shuttle service recently changed its evening schedule so the last shuttle leaves at 7 PM instead of 10 PM. Students with evening classes or late library sessions no longer have a safe ride back to the off-campus dormitories.
請寫一封電子郵件給the Student Affairs Office
- Describe the schedule change and its impact on students
- Explain the safety concerns of walking alone at night
- Request that the previous evening schedule be restored
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New Student Organization Registration — Sustainability Club
You and twelve classmates want to start a new student club focused on sustainability and environmental awareness. A faculty advisor has already agreed to support the group, and you need to register officially.
請寫一封電子郵件給the Student Affairs Office
- Introduce the club and its mission
- Ask about the registration process, required forms, and deadlines
- Mention that you already have members and a faculty advisor
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Permission to Use Campus Quad — Charity Concert April 18
The Music Society is organizing an outdoor charity concert on the campus quad on Saturday, April 18, from 2 to 6 PM. All proceeds will go to the Riverside Children's Hospital, and you expect about 150 attendees.
請寫一封電子郵件給the Student Affairs Office
- Describe the event, its date and time, and the charitable cause
- Provide details about expected attendance and setup
- Ask about required permits and any regulations to follow
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這些為參考 TOEFL 題型設計的練習題,並非實際考試題目。
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