TOEFL 이메일 쓰기: 캠퍼스 서비스 — 연습 문제 및 전략 2026

Your dormitory Wi-Fi has been extremely slow every evening for the past two weeks, making it nearly impossible to submit assignments online or join virtual study sessions.

the campus IT Help Desk

• Describe the connectivity problem and when it occurs
• Explain how it is affecting your coursework and deadlines
• Request that the IT team investigate and resolve the issue

You have been locked out of your university email account for two days after several failed login attempts. You rely on this account for all course communication.

the campus IT Help Desk

• Explain what happened with your login attempts
• Describe why restoring access is urgent for your studies
• Ask for help resetting or unlocking your account

Your Research Methods course requires SPSS Statistics software, but the university license must be authorized by IT before you can install it on your laptop.

the campus IT Help Desk

• State which software you need and for which course
• Explain your deadline and why timely installation matters
• Ask how to obtain the university license

The ceiling projector in Room 204 of the Humanities Building has not worked for two weeks. Your study group of eight students meets there every Thursday to review presentation slides.

the campus IT Help Desk

• Describe the projector malfunction and its location
• Explain how the broken equipment is affecting your study group
• Request a repair or a temporary replacement

You have used your entire semester printing quota at the campus computer lab, but final exams are next week and you still need to print research papers and study guides.

the campus IT Help Desk

• Explain that your printing quota has run out
• Describe what you still need to print and why
• Request a quota increase and ask how to arrange it

The heating unit in your dormitory room has been malfunctioning for a week. The radiator clicks loudly but produces very little heat, and the temperature drops sharply at night.

the Housing Office

• Describe the heating problem and how long it has lasted
• Explain how the cold is affecting your sleep and studying
• Request that a maintenance technician be sent to repair it

Your roommate frequently has loud visitors late at night, disrupting your sleep and study time. You have already spoken with your roommate and your resident advisor, but the situation has not improved.

the Housing Office

• Explain the noise problem and how it disrupts your routine
• Describe the steps you have already taken to resolve it
• Ask about the process for transferring to a different room

Water has been dripping from the ceiling of your dormitory bathroom near the shower for four days. The leak is getting worse and the floor is frequently slippery.

the Housing Office

• Describe the leak and where exactly it is occurring
• Express your concern about safety and potential mold
• Request an urgent repair

The desk chair provided in your dormitory room has a cracked leg and wobbles dangerously whenever you sit on it. You have been studying on your bed instead, which is causing back pain.

the Housing Office

• Describe the damage to the chair
• Explain how it is affecting your ability to study at your desk
• Request a replacement and offer to help with logistics

You have been selected for the International Student Orientation Program, which starts two days before the official dormitory move-in date. You need early access to your room.

the Housing Office

• Explain the orientation event and its dates
• Describe why commuting from off campus is not practical
• Request permission to move in early and ask about any fees

You have had persistent headaches, a low-grade fever, and fatigue for four days that have not improved with over-the-counter medication. You need to see a campus doctor but have a required lecture every Wednesday morning.

the Campus Health Center

• Briefly describe your symptoms and how long you have had them
• Mention your Wednesday morning scheduling conflict
• Ask what appointment times are available this week

You visited the campus health center on March 5 for flu symptoms and were told to rest for two days. Your biology professor now requires official medical documentation to excuse your absences on March 5 and 6.

the Campus Health Center

• Reference your visit date and the diagnosis
• Explain why you need official documentation and the professor's deadline
• Ask how to receive the note (in person or by email)

Since arriving on campus three weeks ago, you have been experiencing frequent sneezing, itchy eyes, and nasal congestion. These symptoms did not occur at your previous home, and you suspect a new environmental allergen.

the Campus Health Center

• Describe your symptoms and when they started
• Ask whether the health center offers allergy testing
• Request an appointment at your earliest convenience

You take a daily prescription medication for asthma and have only a one-week supply left. Your regular doctor is in your hometown, several hours away, and you need to arrange a refill on campus.

the Campus Health Center

• Explain which medication you need and how much you have left
• Mention that your regular doctor is not local
• Ask whether the health center can process a refill and what to bring

You have been feeling unusually stressed and anxious this semester because of a heavy course load. You would like to explore the mental health counseling services available on campus.

the Campus Health Center

• Briefly explain why you are seeking counseling
• Ask about availability, cost, and whether it is covered by your student health fee
• Request information on how to schedule a first session

You are a second-year marketing student preparing applications for summer internships. Several deadlines are in early April, and you want a career counselor to review your resume before you apply.

the Career Services Office

• Explain that you are applying for summer internships
• Mention your application deadline and why a review matters
• Ask how to schedule a resume review appointment

You are a third-year environmental science major looking for a summer internship, but you are unsure where to find opportunities in your field or whether the university maintains a database of listings.

the Career Services Office

• Explain your major and that you are looking for a summer internship
• Ask whether the office has a job board or database for science students
• Request a meeting to discuss search strategies

You have been invited to interview for a junior data analyst position at a local technology firm next Wednesday. This is your first professional interview, and you would like to do a practice session beforehand.

the Career Services Office

• Describe the position and interview date
• Ask whether the office offers mock interview sessions
• Request an appointment before your real interview

You have heard the university is hosting a career fair next month but cannot find the details online. You are especially interested in companies in the business and finance sectors.

the Career Services Office

• Ask for the date, time, and location of the career fair
• Request a list of participating companies, especially in your field of interest
• Ask for tips or resources on how to prepare

You are applying for a research assistant position with Professor Williams in the Biology Department. The application requires a cover letter, and you are unsure how to write one for an academic role.

the Career Services Office

• Explain the position you are applying for
• Ask for advice on structuring a cover letter for an academic role
• Request an appointment to have a counselor review your draft

You are interested in applying for the university merit scholarship but cannot find the deadline or required documents on the website. You would also like to attend an information session if one is available.

the Financial Aid Office

• Ask for the application deadline
• Request a list of documents you need to submit
• Ask whether there is an information session you can attend

Your financial aid package for the spring semester is significantly lower than what you received in the fall. Your family's financial situation has not changed, and you are worried about covering tuition.

the Financial Aid Office

• Ask why your aid amount was reduced
• Explain that your family's financial situation has not improved
• Ask whether there is an appeals process

You would like to join the university work-study program to help cover your living expenses. You are a full-time sophomore available to work up to fifteen hours per week.

the Financial Aid Office

• Express your interest in the work-study program
• Ask about eligibility requirements and available positions
• Request details on how to apply

An unexpected family expense means you cannot pay your full tuition by the April 15 deadline. You have heard the university offers monthly installment plans and would like to enroll in one.

the Financial Aid Office

• Explain that you cannot pay the full balance by the deadline
• Ask about available payment plan options and any associated fees
• Request guidance on how to enroll

A recent family medical emergency has placed an unexpected financial burden on your household, and you cannot afford your textbooks and course supplies this semester.

the Financial Aid Office

• Briefly explain the nature of your financial hardship
• Ask about emergency grants or short-term loan programs
• Request a meeting with a financial aid counselor

You are the president of the Photography Club and need to reserve a room with audio-visual equipment for weekly meetings next semester. Your group meets every Tuesday evening and has 15 to 20 members.

the Student Affairs Office

• Describe your club, meeting schedule, and expected attendance
• Ask about the procedure for recurring room reservations
• Mention your need for a projector and screen

The International Student Association is planning an end-of-year cultural festival on May 10 with an expected attendance of 200 to 300 people. You need approximately $800 for food, decorations, and a sound system rental.

the Student Affairs Office

• Describe the event and its expected attendance
• Explain how the event benefits the campus community
• Request financial support and ask how to submit a formal application

The campus shuttle service recently changed its evening schedule so the last shuttle leaves at 7 PM instead of 10 PM. Students with evening classes or late library sessions no longer have a safe ride back to the off-campus dormitories.

the Student Affairs Office

• Describe the schedule change and its impact on students
• Explain the safety concerns of walking alone at night
• Request that the previous evening schedule be restored

You and twelve classmates want to start a new student club focused on sustainability and environmental awareness. A faculty advisor has already agreed to support the group, and you need to register officially.

the Student Affairs Office

• Introduce the club and its mission
• Ask about the registration process, required forms, and deadlines
• Mention that you already have members and a faculty advisor

The Music Society is organizing an outdoor charity concert on the campus quad on Saturday, April 18, from 2 to 6 PM. All proceeds will go to the Riverside Children's Hospital, and you expect about 150 attendees.

the Student Affairs Office

• Describe the event, its date and time, and the charitable cause
• Provide details about expected attendance and setup
• Ask about required permits and any regulations to follow