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TOEFL TPO 40 Speaking Task 4 Sample: Using points and examples from the lecture, explain two strategies salespeople use to address customer concerns.

Historical user samples and AI evaluation results from an older TOEFL format.

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Older TOEFL Format

This task is from a previous version of the TOEFL exam. The current TOEFL has a different structure. These archived samples remain available as a reference for practice.

Task Overview

Question

Using points and examples from the lecture, explain two strategies salespeople use to address customer concerns.

User Samples & Evaluation Results

Evaluation Result

1.子项得分

  • 交付:3

  • 语言使用:3

  • 话题发展:3

2.预估分数

  • 总分:23

3.表达 回答中的语言流利度较好,但仍有一些不太自然的地方。建议在练习时注意语速的控制,以及在适当的地方停顿。同时,尝试提高发音的准确性,以避免拼写错误。

4.话题发展 回答内容基本上符合题目要求,但在组织结构和论证方面还有待加强。建议在练习时注意逻辑性和条理性,确保观点之间的联系清晰明了。此外,可以尝试提供更多具体的例子来支持观点,使回答更加充实。

5.语言使用

原文:The lecture is mainly about two strategies salesperson use to address customer concerns. The lecture mainly discusses two strategies that salespeople use to address customer concerns.(将句子结构调整为更自然的表达方式)

原文:First, the professor says they can point out advantages of the goods to address customer concerns. First, the professor mentions that salespeople can highlight the advantages of the products to address customer concerns.(将句子结构调整为更自然的表达方式,同时使用了更高级的词汇)

原文:Then she goes on to demonstrate by introducing an example. She then proceeds to illustrate this with an example.(将句子结构调整为更自然的表达方式,同时使用了更高级的词汇)

原文:For example, a customer wants to buy a computer, but it is too expensive, while the salesperson can show how fast the computer is to overweigh the high price. For instance, if a customer wants to buy a computer but finds it too expensive, the salesperson can emphasize its high speed to outweigh the high price.(将句子结构调整为更自然的表达方式,同时使用了更高级的词汇)

原文:Secondly, salesperson can demonstrate something about the goods when the customer concerns about whether it is portable of the computer, and the salesperson can show how easy it is to transport. Secondly, a salesperson can demonstrate a feature of the product when the customer is concerned about its portability, showing how easy it is to transport the computer.(将句子结构调整为更自然的表达方式,同时使用了更高级的词汇)

根据修改建议,回答的修订版本(140字):

The lecture mainly discusses two strategies that salespeople use to address customer concerns. First, the professor mentions that salespeople can highlight the advantages of the products to address customer concerns. She then proceeds to illustrate this with an example. For instance, if a customer wants to buy a computer but finds it too expensive, the salesperson can emphasize its high speed to outweigh the high price. Secondly, a salesperson can demonstrate a feature of the product when the customer is concerned about its portability, showing how easy it is to transport the computer.

6.思维导图


- Lecture
  - Two strategies
    - Salespeople
      - Address customer concerns
        1. Highlight advantages
          - Example: expensive computer
            - Emphasize high speed
        2. Demonstrate features
          - Example: portability concern
            - Show easy transport

7.关键词

WordsPhonetic SymbolsParts of SpeechEnglish definitionsSimplified Chinese translationsSample sentences
emphasize/ˈɛmfəˌsaɪz/verbgive special importance or prominence to (something)强调To convince the customer, the salesperson should emphasize the unique features of the product.
outweigh/ˌaʊtˈweɪ/verbbe heavier, greater, or more significant than超过,胜过The benefits of this laptop, such as its high speed, outweigh its high price.
portability/pɔːrtəˈbɪlɪti/nounthe quality of being light enough to be carried便携性The portability of this device makes it an excellent choice for travelers.
demonstration/ˌdɛmənˈstreɪʃən/nouna practical exhibition and explanation of how something works or is performed示范,演示The salesperson gave a demonstration of how easy it is to transport the laptop in its carrying case.
illustrate/ˈɪləˌstreɪt/verbexplain or make (something) clear by using examples, charts, pictures, etc.举例说明To illustrate her point, the professor provided a real-life example of a successful sales strategy.

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