TOEFL TPO -1 Speaking Task 4 Sample: Using points and examples from the lecture, explain two strategies salespeople use to address customer concerns.

1.子项得分

• 交付：3

• 语言使用：3

• 话题发展：3

2.预估分数

• 23分

3.表达 总体来说，发言者的表达相对清晰，但在某些地方存在一些不必要的停顿。建议发言者在练习时注意保持语速的一致性，并尽量减少不必要的停顿。此外，发言者在发音方面也需要加强练习，以避免出现拼写错误。

4.话题发展 发言者在回答问题时提到了两种策略，并给出了相应的例子。然而，在组织结构上还有待改进。建议发言者在描述每种策略时更加清晰地阐述其关键点，并在给出例子时更具体地说明如何运用这些策略。此外，可以尝试使用更多的连接词和过渡词来使回答更加连贯和有条理。

5.语言使用

原文：Well, in the lecture, the professor talked about two ways for the salesman to effectively address consumers' concerns in order to convince them to buy the product. In the lecture, the professor discussed two strategies for salespeople to effectively address customers' concerns and persuade them to purchase the product.（将"ways"改为"strategies"，将"salesman"改为"salespeople"，将"consumers'"改为"customers'"，将"convince them to buy"改为"persuade them to purchase"，使句子更加准确和自然。）

The first way is to point out the specific, the special feature of the product. The first strategy is to highlight a unique or special feature of the product.（将"way"改为"strategy"，删除多余的词汇，并使用更准确的表达。）

Say in the computer store, a customer has a concern about the price, they are too expensive. For example, in a computer store, if a customer is concerned about the high price,（使用更自然的表达方式，并修正语法错误。）

Well, the salesman can say another feature that overreach the price, the salesperson can mention another feature that outweighs the price,（将"say"改为"mention"，将 "overreach" 改为 "outweighs", 使句子更自然。）

well, he or she can explain how fast it is and how much work it can work on this computer laptop, by explaining how fast the laptop is and how much work it can handle,（删除多余的词汇，并使用更准确的表达。）

well, they may convince the users to forget about the price it is and buy it for its good features. which may persuade the customer to overlook the price and purchase it for its exceptional features.（使用更自然的表达方式，并修正语法错误。）

The second example is to demonstrate the product. The second strategy is to demonstrate the product in action.（将"example"改为"strategy"，并添加更具体的描述。）

By using the product in front of the customer, they can use the product in front of the customer. By showcasing the product's functionality directly to the customer, salespeople can effectively address their concerns.（删除重复的表达，并使用更准确的描述。）

修订后的答案（140词）：

In the lecture, the professor discussed two strategies for salespeople to effectively address customers' concerns and persuade them to purchase the product. The first strategy is to highlight a unique or special feature of the product. For example, in a computer store, if a customer is concerned about the high price, the salesperson can mention another feature that outweighs the price, by explaining how fast the laptop is and how much work it can handle. This may persuade the customer to overlook the price and purchase it for its exceptional features. The second strategy is to demonstrate the product in action. By showcasing the product's functionality directly to the customer, salespeople can effectively address their concerns.

6.思维导图

- Lecture
  - Two strategies
    - Highlight unique/special feature
      - Example: computer store, high price
      - Mention feature outweighing price
      - Persuade customer to overlook price
    - Demonstrate product in action
      - Showcase functionality directly to customer
      - Effectively address concerns

7.关键词